FREQUENTLY ASKED QUESTIONS

  • LockBox Louisville is your ultimate secure delivery solution! Our innovative service introduces specialized parcel boxes featuring a unique two-compartment design. Here's how it works: when your delivery arrives, the carrier places large packages in the second compartment, ensuring a secure descent into the locked bottom compartment. There's also a top spot for letters and thin deliveries. Compatible with major carriers such as UPS, FedEx, USPS, and Amazon, LockBox Louisville provides a universal and reliable safeguard for your delivered goods. Consider opting for our service to guarantee the safety of your packages right at your doorstep!

  • Free delivery; Free installation; 2 Metal Keys for easy access; Commercial Heavy Duty Metal; Rust and weather resistant Paint/Powder Coating; Magnetic Delivery Sign; Vinyl drop box cushion/pad; Metal Concrete screws

  • Our Parcel Boxes boast an innovative dual-compartment configuration. Upon the arrival of a delivery carrier, they effortlessly deposit your package into the main compartment, ensuring a secure descent into the locked lower section.

  • You don't! Delivery and installation is included in your final price. Our team will schedule an installation day and won't leave until your vault is secure and ready for use.

  • Absolutely, our porch boxes are crafted to accept deliveries from UPS, USPS, Amazon, Walmart+, FedEx, and various other carriers. Offering a versatile solution, they ensure a secure reception for porch deliveries across the board.

  • We're diligently working to compile and update a list of HOAs that have already given their approval for the LockBox Parcel Delivery Vault on our website. However, as this information is in the process of being curated, we strongly recommend reaching out to your HOA directly before making a purchase. It's the best way to ensure that you have the most accurate and up-to-date information regarding the acceptance of the LockBox within your community. Your proactive communication with your HOA will guarantee a seamless and informed decision-making process when it comes to securing your deliveries with our Parcel Delivery Vault.

  • Contact us here.